Frequently Asked Questions

Setup is incredibly simple. Just charge the box, turn it on, and you're ready to record. There's no app to download, no Wi-Fi to connect, no account to create. If you can press a button and tap a card, you can use Echo-Story.

No! That's one of the best features. Echo-Story works completely offline and doesn't require any phone, tablet, or internet connection. Everything is stored locally in the box itself.

Absolutely. Children as young as 3-4 can typically use Echo-Story on their own. The tap-to-play design is intuitive—they just need to place a card on the box to hear their favorite stories.

Each story card can hold up to 15 minutes of recording. That's perfect for bedtime stories, family memories, or educational content. If you need longer, you can split content across multiple cards.

The Starter Kit supports 50 cards, the Family Pack supports 100 cards, and the Legacy Edition has unlimited storage. You can always upgrade storage later if needed.

On a full charge, Echo-Story lasts 2-3 weeks with typical daily use (5-10 stories per day). It charges via USB-C in about 2 hours. You can also use it while charging.

Each card's recording is stored both on the card and in the Echo-Story box. If you lose a card, you can program a new blank card with that same story. We also recommend labeling cards so they're easy to identify.

Yes. Simply hold the delete button while tapping the card you want to clear. Then you can record a new story to that card. This prevents accidental deletions while allowing you to update content as needed.

Echo-Story uses high-quality recording (16-bit, 44.1kHz) to ensure voices sound clear and natural. The built-in speaker is optimized for voice playback, making every word easy to understand.

Yes, Echo-Story has a standard 3.5mm headphone jack. This is great for quiet environments or when kids want to listen without disturbing others.

We're currently in pre-order phase with shipping beginning Spring 2024. Pre-order customers will be served in the order they were placed.

Currently we ship within the United States. International shipping will be available in late 2024. Join our mailing list to be notified when we ship to your country.

We offer a 30-day money-back guarantee. If Echo-Story doesn't work for your family, return it for a full refund. We also include a 1-2 year warranty (depending on model) covering manufacturing defects.

Completely. Echo-Story doesn't connect to the internet or upload anything to the cloud. Your recordings stay on your device and nowhere else. We have zero access to your stories.

Yes. You can connect Echo-Story to your computer via USB and copy all recordings as standard MP3 files. We recommend backing up precious memories to your computer or external drive.